FRONTLINE Youth Mental Health Training & Consulting
Evidence-informed, interactive training designed specifically for professionals who work with youth in residential care, shelters, outreach programs and community settings.
About FRONTLINE
Built from experience on both sides of frontline youth care.
FRONTLINE was developed by Curtis Romance, a Registered Nurse specializing in child and adolescent mental health, with more than a decade of experience supporting young people and families.As a former youth care worker and now working in psychiatric emergency care, Curtis has seen firsthand the challenges staff face when supporting young people with increasingly complex mental health and behavioural needs.
FRONTLINE was created to help bridge that gap
— bringing clinical knowledge and frontline experience together in a practical training designed for the realities of youth care.
.
Who is FRONTLINE for?
Designed for professionals supporting young people with complex needs.
✓ Youth Care Workers
✓ Residential Care Staff
✓ Community-Based Youth Organizations
✓ Foster Care Teams
✓ Mental Health Support Staff
✓ Supervisors & Team Leaders
The Training
Four modules. One practical appraoch.
6-hours, interactive training experience that connects an understanding of youth behaviour and mental health with the practical skills staff need in their everyday work.
Module 1
Understanding Youth in Care
Trauma, behaviour, the developing brain, and what may be happening beneath the behaviours.
Key themes:
Behaviour as communication ● Trauma & the brain ● The BRIDGE Model™ ● Connection before correction
Module 2
Mental Health, Emotional Regulation and Behaviour
Recognizing mental health needs and helping young people regulate through difficult moments.
Key themes:
Mental health & behaviour ● Emotional regulation ● Common mental health concerns ● Recognizing changes ● Supporting youth in everyday care
Module 3
Therapeutic Communication and De-escalation
Practical communication stratagies for reducing conflict, responding to escalation, and repair the relationship after a difficult interaction.
Key themes:
Therapeutic communication ● Validation ● Recognizing escalation ● De-escalation ● Relationship repair
Module 4
Accountability, Boundaries and Staff Wellness for the Long-Term
Balancing compassion with accountability, maintaining healthy boundaries, and supporting long term staff wellness.
Key themes:
Accountability ● Healthy boundaries ● Consistency & expectations ● Burnout & compassion fatigue ● Wellness for the long-term
Built for the realities of frontline work.
Bring practical, evidence-informed training to your team and give staff tools they can use on their very next shift.
Why Frontline?
Working with youth is complex.
Staff are expected to build relationships, respond to to challenging behaviour, support young people through difficult moments, set boundaries and make good decisions - sometimes all in the same shift.FRONTLINE was created around that reality. The training helps staff better understand what may be behind a young persons behaviour and gives them practical ways to respond while maintaining connection, safety and accountability.
Pricing
Introductory pricing in effect until the end of 2026
Practical training.
Straightforward pricing.
Up to 15 People
$1,295
per training session
16-25 People
$1,595
per training session
26-35 People
$1,895
per training session
Bring FRONTLINE to your team
Ready to strengthen your team's confidence in supporting young people with complex mental health and behavioral needs?
FRONTLINE training can be delivered directly to your organization. Get in touch to discuss your team, preferred training dates, group size, or any questions about the program.
Frequently Asked Questions
How long is the training?The course is a 6-hour training day, including two 10-minute breaks and a 40-minute lunch. The six-hour format was intentionally designed with the realities of frontline shift work in mind, giving organizations greater flexibility when scheduling staff who work 12-hour shifts.Where is the training delivered?Training is delivered on-site at your organization, allowing your team to learn together in their own dedicated training room or workplace setting.Do participants receive a certificate?Yes. Participants who complete the full training receive and certificate of completion.**Does FRONTLINE provided the training materials? **Yes, all training materials, presentation equipment required for the session will be provided. Your organization simply provides an appropriate training space, access to electoral outlets and Wi-Fi.How many people can attend?That depends on the training space. Standard Pricing accommodates groups of up to 35 participants, with larger groups available by custom price.Who is FRONTLINE designed for?FRONTLINE is designed for professionals supporting young people with complex needs, including youth care workers, residential care staff, foster care team, mental health support teams, supervisors, team-leaders and community-based youth-serving organizations.Is FRONTLINE crisis-intervention or restraint training?No, FRONTLINE focuses on understanding behaviour, mental health and emotional regulation, therapeutic communication, de-escalation, accountability, boundaries and staff wellness. It does not replace an organization's required crisis-intervention or physical safety training.Are there already mental health training programs available?Yes. There are a few valuable mental health programs available. FRONTLINE is different because it was designed specifically for professionals working directly with youth who have complex mental health and behavioural needs.Rather than providing broad mental health education, FRONTLINE focuses on the realities of youth care work, understanding that youth mental health and behavioural complexities can be very different from that of an adults.It brings these pieces together through a youth-focused, frontline lens.